To install 1. Download and run the "Locking Agent (64bit-Not-automatic) 2. Follow all instructions to install the agent 3. bring up the windows start menu 4. in the search box at the bottom, "search programs and files", enter cmd (but do not press the enter key) 5. cmd should appear at the top, right click on it and select "Run as administrator' 6. enter adminstrator password if asked 7. cd "\Program Files" 8. cd "Backup Systems" 9. cd BackupSystemsVSS64BitSetup-notauto 10. BackupSystemsVSS.exe /i 11 it should say successful. To uninstall: 1. bring up the windows start menu 2. in the search box at the bottom, "search programs and files", enter cmd (but do not press the enter key) 3. cmd should appear at the top, right click on it and select "Run as administrator' 4. enter adminstrator password if asked 5. cd "\Program Files" 6. cd "Backup Systems" 7. cd BackupSystemsVSS64BitSetup-notauto 8. BackupSystemsVSS.exe /u 9 it should say successful.