Backup Systems ever-growing portfolio of satisfied clients includes Hat Trick Productions, one of the UK’s most successful independent production companies producing popular and award-
winning programming, light entertainment, comedy, drama and digital media. Hear what Armen Seridarian, the Head of Technology for Hat Trick Productions had to say surrounding the success of working with Backup Systems:

Why Hat Trick Productions originally engaged with Backup Systems:

“We were looking for a flexible solution that could replace Symantec BackupExec. BackupExec at the time was incompatible with Exchange 2010, we were given completion dates by Symantec for when support for Exchange 2010 would become available, but those deadlines were missed. We trialled a couple of other solutions and Backup Systems in our opinion came out on top for simplicity of implementation, price, flexibility and general Support response times.”

The solution – what Backup Systems deployed to address the issue:

“My initial concern was backing up our Exchange server, additional features such as Email Archiving became a very useful tool. The flexibility of using our own storage in our data centre made it a very cost effective solution. Once the infrastructure was in place, working with Backup Systems to get all our servers backed up and replicated was painless.”

Strategy & execution – how the solution was rolled out:

“Backup Systems firstly provided us with a demo unit illustrating their product. Once approved, using our own hardware an initial seeding process began on site to backup up all our data. Once complete, we relocated a copy of the data to our data centre, where over a secure tunnel incremental backups would continue to be deployed. We placed an additional server there, whereby in a DR scenario, Backup Systems could help us fire up a VM of a failed server in our co-lo whilst we source a solution.

The results & outcomes:

“Backup Systems continue to develop their product in conjunction with our changing infrastructure. As our requirements change, Mark has always strived to develop a means in which to make that data secure. A customer now of 4 years, we’re very pleased with the service and confident of the safekeeping of our data.”